AI Disclaimer & Usage Policy
ZEP360® PLATFORM
- Effective Date:
- 18 December 2025
- Last Updated:
- 18 December 2025
Codezep Technologies Private Limited (“Codezep,” “we,” “us”) integrates Artificial Intelligence (AI) and Machine Learning (ML) technologies into the ZEP360® Platform (“Copilot,” “The AI”) to assist users in data analysis, content generation, and workflow automation.
BY USING THE AI FEATURES OF ZEP360®, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS:
Nature of AI technology
1.1. Probabilistic, Not Deterministic
You acknowledge that Artificial Intelligence systems are probabilistic in nature. Unlike a standard calculator that always outputs 2+2=4, AI models generate responses based on statistical probability and patterns found in data.
- Possibility of Error: The AI may occasionally generate incorrect, misleading, or nonsensical information (commonly known as "Hallucinations").
- No Guarantee: Codezep makes no warranty, express or implied, regarding the accuracy, completeness, or reliability of any output generated by ZEP360 Copilot.
1.2. "Copilot" Role
The AI is designed to act as an assistant ("Copilot"), not a commander ("Autopilot"). It is intended to support human decision-making, not replace it.
Limitations of use (critical safety & financial decisions)
YOU AGREE NOT TO RELY SOLELY ON AI OUTPUTS FOR HIGH-STAKES DECISIONS.
2.1. Construction & Engineering
- Structural Integrity: You must not use AI-generated responses to validate structural load calculations, architectural stability, or material stress tests without independent verification by a licensed Professional Engineer (PE).
- Safety Protocols: While the AI may suggest safety checklists (e.g., "PPE requirements for roof work"), it does not replace the judgment of an on-site Safety Officer. Codezep is not liable for accidents resulting from reliance on AI suggestions.
2.2. Financial Estimation
- Cost Overruns: AI-generated cost estimates, budget forecasts, and material quantity takeoffs are approximations. Market volatility and site-specific conditions are outside the AI's control. Codezep is not responsible for financial losses or budget overruns derived from AI predictions.
2.3. Legal & Compliance
- Contract Review: If the AI summarizes a contract or highlights risky clauses, this does not constitute legal advice. You must have all legal documents reviewed by qualified counsel.
Human-in-the-loop requirement
Mandatory Oversight: You agree to maintain "Human-in-the-Loop" oversight for all AI-driven actions.
- Review: You must review all AI-drafted emails, purchase orders, and reports before sending or finalizing them.
- Verification: You must cross-check AI-generated facts (e.g., specific dimensions in a blueprint query) against the original source documents.
- Liability: You accept full legal responsibility for any content you approve, publish, or act upon that was initially generated by the AI.
Data privacy & training
We understand that your project data is your competitive advantage.
4.1. Your Data Stays Yours
- No Public Training: Codezep does not use your proprietary Customer Data (e.g., your blueprints, client lists, financial margins) to train public Large Language Models (LLMs) accessible by other companies.
- Isolation: AI models used for your account are finetuned or prompted within a secure boundary, ensuring your insights remain private to your organization.
4.2. Third-Party Processing
ZEP360® may utilize enterprise-grade APIs from third-party providers (e.g., OpenAI Enterprise, Google Vertex AI, AWS Bedrock) to process your queries.
- These providers are contractually prohibited from using your data to train their base models.
- Data sent to these providers is transient and encrypted in transit.
Intellectual property of outputs
5.1. Ownership
To the extent permitted by law, you own the Output generated by the AI based on your specific Input (prompts and data).
5.2. Non-Infringement
Due to the nature of generative AI, different users may receive identical or similar outputs if they provide similar prompts. You acknowledge that such similar outputs do not constitute copyright infringement by Codezep.
Changes to AI capabilities
Codezep reserves the right to modify, update, or deprecate specific AI features at any time. We may adjust the underlying models (e.g., switching from GPT-4 to a newer model) to improve performance or cost-efficiency without prior notice.
Contact
If you discover that the AI is generating harmful, biased, or systematically incorrect information, please report it immediately to our engineering team.
Email: support@zep360.com
Subject: AI Feedback / Error Report